Frequently asked questions
What is the return policy?
Our goal is for every customer to be completely satisfied with their purchase. If that's not the case, please let us know and we'll do our best to make things right.
What does delivery cost?
Delivery is a flat rate of €10.90 to all of Finland. Outside Finland €20.90
When will I receive my order?
We aim to ship your order as quickly as possible. Once your order has been shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
All our products are manufactured in Finland, either at our own facility in Seinäjoki or as subcontractors to companies in the industry.
I needed a product but it is not in the range, is it possible to manufacture it?
Yes. We are a metal company operating in Seinäjoki, which can manufacture almost anything from metal, either ourselves or through subcontracting. For more information, please email info@proutec.fi